Privacy policy

PRIVACY POLICY

The following document details our privacy policy and its application to our website https://idyllicjewels.com/

We inform you that these data will be treated in accordance with the provisions of Regulation (EU) 2016/679 of April 27 (RGPD) and Organic Law 3/2018 of December 5 (LOPDGDD).

If you wish to object to the collection, processing or use of your data in accordance with this privacy policy as a whole or wish to take individual measures, please direct your objection to KNOSSOS CONSULTING S.L. writing to the following email address: dataprotection@knossosconsulting.com.

You can save and print this privacy policy at any time if you wish.

1. Responsible for the Treatment

KNOSSOS CONSULTING S.L. with registered office in San Sebastián de los Reyes, Madrid, calle Jorge Juan 1, floor 1, door 1, postal code 28073 and with CIF number B87042495, acting commercially under the brand IDYLLIC JEWELS, and with email address support@idyllicjewels.com, is responsible for the processing of the user's personal data that is collected or generated as a result of the user's access, use or browsing on the web https://idyllicjewels.com/

2. Purpose of Data Processing

KNOSSOS CONSULTING S.L. will process user data to guarantee the quality and effectiveness of our website, carry out the online sale of its products, manage client delivery, and issue purchase receipts or invoices.

Likewise, to comply with the legally established obligations and verify compliance with contractual obligations.

The data processing is carried out in accordance with article 6.1.a (you have consented to the processing of your personal data until further notice) and / or 6.1.b (the processing of your personal data is necessary for fulfill a contract or to carry out pre-contractual measures) of the GDPR.

3. Categories of Saved Data

Attending to the aforementioned purposes, at KNOSSOS CONSULTING S.L. We treat the customer's identification data: name, surname, postal address, email address, postal code, telephone.

The personal data requested is necessary to carry out the sale and delivery of the products of the online store.

The user guarantees that the data provided is true, accurate, complete and up-to-date, being responsible for any damage or loss, direct or indirect, that may be caused as a result of the breach of such obligation. In the event that the user provides data from third parties, they declare that they have their consent and undertake to transfer the information contained in this clause, exempting KNOSSOS CONSULTING S.L from any responsibility in this regard. However, KNOSSOS CONSULTING S.L may carry out the verifications to verify this fact, adopting the corresponding due diligence measures, in accordance with the RGPD.

4. Data Conservation Period

We store personal data for the time strictly necessary that is necessary to fulfill the purposes described above, unless you revoke the consents granted. If necessary, we will store the data for the corresponding legal purposes, deleting it at the expiration of the legal retention time.

We inform you that the legal basis for the processing of your data is the correct execution of the contract between the parties and the consent.

Once this period has ended, your personal data will be deleted once all the necessary actions have been carried out to manage and terminate any remaining obligation between the parties, carrying out in that period, all the necessary administrative procedures.

To purchase our products, you can go to the corresponding section of our online store.

You can register as a user of the website to make the online purchase in the corresponding section on the website itself. In accordance with the applicable and current regulations on data protection, KNOSSOS CONSULTING SL informs users that the personal data collected during the registration and / or reservation process will be incorporated into the treatment system owned by KNOSSOS CONSULTING SL, in order to process said actions by the user and manage subsequent actions derived from them.

In turn, we inform you that you can contact the Data Protection Delegate, writing to the email address dataprotection@knossosconsulting.com.

5. Legitimation

The legitimacy for the processing of your data comes from the consent given by the interested party. On the other hand, the management of the contracting of services, payment, billing and corresponding shipments is legitimized by the execution of the contract itself.

6. Rights of the interested party

We inform you that in accordance with current legislation you have the right to exercise your rights of access, rectification, cancellation and opposition, as well as the right of deletion, limitation of treatment and the right to portability of your data, proving your identity (by means of a copy of DNI or equivalent) at the following email address: dataprotection@knossosconsulting.com.

Likewise, you may revoke at any time the consents you have granted for the processing of your personal data.

If you consider that KNOSSOS has not respected any of the aforementioned rights, you will have the right to file a claim with the Spanish Agency for Data Protection, located at C / Jorge Juan nº6, 28001, Madrid.

7. Privacy Policy in Social Networks

In accordance with the provisions of current and applicable regulations on Protection of Personal Data (RGPD) and Law 34/2002, of July 11, of Services of the Information Society and Electronic Commerce (LSSI-CE) , KNOSSOS CONSULTING SL, acting commercially under the IDYLLIC JEWELS brand, informs its users that it has proceeded to create a profile on the social networks Facebook, Instagram, Pinterest and TikTok, with the main purpose of advertising its products and services.

If the user has a profile on the same Social Network and has decided to join the page created by IDYLLIC JEWELS, the user are thus showing interest in the information that is advertised on the Network. By joining our page, the user provides us with their consent for the treatment of those personal data published in his/her profile.

The user can access the privacy policies of the Social Network itself at any time, as well as configure their profile to guarantee their privacy.

IDYLLIC JEWELS has access to and processes the user's public information, especially their contact name. These data are only used within the Social Network itself. They are not incorporated into any treatment system.

In relation to the rights of access, rectification, limitation of treatment, deletion, portability and opposition to the treatment of your personal data that you have and that can be exercised before IDYLLIC JEWELS, in accordance with the RGPD, you must have in counts the following nuances:

Right of Access: It is the right of the user to obtain information about their specific personal data and the treatment that has been carried out or carried out, as well as the information available on the origin of said data and the communications made or planned thereof.

Right of Rectification: It is the right of the affected party to modify the data that prove to be inaccurate or incomplete. It can only be satisfied in relation to that information that is under the control of IDYLLIC JEWELS, for example, deleting comments published on the page itself, images or web content containing personal data of the user.

Right to Limitation of treatment: It is the right to limit the purposes of the treatment originally foreseen by the person responsible for the treatment.

Right of Suppression: It is the right to suppress the personal data of the user, with the exception of the provisions of the RGPD itself or in other applicable regulations that determine the obligation to keep them, in a timely manner.

Right of portability: The right to receive the personal data that the user has provided, in a structured format, of common use and mechanical reading, and to transmit them to another person in charge.

Right of Opposition: It is the right of the user not to carry out the processing of their personal data or to cease their treatment by IDYLLIC JEWELS.

IDYLLIC JEWELS will carry out the following actions:

Access to public information on the profile.
Publication in the user's profile of all the information already published on the IDYLLIC JEWELS page
Send personal and individual messages through the channels of the Social Network.
Updates of the status of the page that will be published in the user's profile.

The user can always control their connections, eliminate the contents that no longer interest them and restrict who they share their connections with, for this they must access their privacy settings.

PUBLICATIONS

Once the user has joined the IDYLLIC JEWELS page, he/she may publish comments, links, images or photographs or any other type of multimedia content supported by the Social Network in the latter. Theuser, in all cases, must be the owner of the same, enjoy the copyright and intellectual property rights or have the consent of the affected third parties. Any publication on the page, whether text, graphics, photographs, videos, etc.,that attempt or are susceptible of violating morals, ethics, good taste or decorum, and / or that infringe, violate or violate intellectual or industrial property rights, the right to the image or the Law, is expressly prohibited. In these cases, IDYLLIC JEWELS will reserve the right to immediately withdraw the content, being able to request the permanent blocking of the user.

IDYLLIC JEWELS will not be responsible for the content that a user has freely published.

The user must bear in mind that his publications will be known by other users, so he himself is the main responsible for their privacy.

The images that may be published on the page will not be stored in any treatment system by IDYLLIC JEWELS, but they will remain on the Social Network.

CONTESTS AND PROMOTIONS

IDYLLIC JEWELS reserves the right to carry out contests and promotions, in which the user linked to its page may participate. The bases of each of them, when the Social Network platform is used for this, will be published in it. Always complying with the LSSI-CE and with any other applicable standard.

The Social Network does not sponsor, endorse or administer, in any way, any of our promotions, nor is it associated with any of them.

ADVERTISING

IDYLLIC JEWELS will use the Social Network to advertise its products and services, in any case, if it decides to treat your contact data to carry out direct commercial prospecting actions, it will always be, complying with the legal requirements of the RGPD and the LSSI-CE.

Recommending the IDYLLIC JEWELS page to other users so that they too can enjoy the promotions or be informed of their activity will not be considered advertising.

Next, we detail the link to the privacy policy of each Social Network:

• Facebook: https://www.facebook.com/help/323540651073243/

• Pinterest: https://policy.pinterest.com/en/terms-of-service

• Instagram: https://www.instagram.com/terms/accept/

TikTok: https://www.tiktok.com/legal/privacy-policy-eea?lang=es

 

COMMERCIAL COMMUNICATIONS

In accordance with the provisions of current regulations on Protection of Personal Data, we inform you that the email you have provided will be incorporated into a treatment system under the responsibility of KNOSSOS CONSULTING SL in order to process your subscription request to our commercial communications.

In compliance with current regulations, KNOSSOS CONSULTING SL informs that the data will be kept as long as the consent given lasts.

We inform you that the processing of your data is legitimized by your consent.

You can exercise your rights of access, rectification, limitation of treatment, deletion, portability and opposition to the treatment of your personal data by sending an email to dataprotection@knossosconsulting.com.

Likewise, we inform you that you can revoke the consent given at any time, canceling your subscription to our commercial shipments by sending an email to the email address support@idyllicjewels.com

You can contact the competent Control Authority to present the claim that you consider appropriate.

The confirmation of the subscription implies the acceptance of this clause.

COOKIES POLICY

What are cookies?

A Cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information it contains and the way they use their equipment, they can be used to recognize to user.

Cookies are essential for the functioning of the internet, providing innumerable advantages in the provision of interactive services, facilitating the navigation and usability of our website.

The information we provide below will help you understand the different types of cookies:

TYPES OF COOKIES

 

ACCORDING TO THE ENTITY THAT MANAGES THEM

Own cookies

They are those that are collected by the editor himself to provide the service requested by the user.

 

 

 

Third-party cookies

These are those that are collected and managed by a third party, therefore, these cannot be considered their own.

 

 

 

ACCORDING TO THE PERIOD OF TIME THEY REMAIN ACTIVATED

Session cookies

They collect data while the user browses the web in order to provide the requested service

 

 

 

Persistent cookies

They are stored in the terminal. The information obtained will be used by the person responsible for the cookie in order to provide the requested service.

 

ACCORDING TO THEIR PURPOSE

Technical cookies

They are necessary for proper web browsing.

 

 

 

Personalization cookies

 

They allow the application of their own characteristics for the user's navigation through the website (eglanguage).

 

 

 

Analysis cookies

 

They allow the provider to analyze the navigation made by the user, in order to track the use of the website, as well as compile statistics on the most visited content, number of visitors, etc.

 

 

Advertising cookies

 

They allow the editor to include advertising spaces on the web, depending on the content of the web itself.

 

 

 

Behavioral advertising cookies

 

They allow the editor to include advertising spaces on the website according to the information obtained through the user's browsing habits.

 

What types of cookies does this website use?

According to the provisions of article 22.2 of Law 34/2002, of July 11, of Information Society Services and Electronic Commerce (LSSI-CE), KNOSSOS CONSULTING SL, acting commercially under the IDYLLIC JEWELS brand, informs of the cookies used on our website https://idyllicjewels.com/: own cookies, third-party cookies, session cookies, persistent cookies, technical cookies, personalization cookies, analysis cookies, advertising cookies, behavioral advertising cookies.

Google Analytics: Stores cookies to be able to compile statistics on the traffic and volume of visits to this website. By using this website you are consenting to the processing of information about you by Google. Therefore, the exercise of any right in this regard must be done by communicating directly with Google.

Google Analytics cookies are stored on servers located in the United States and you agree not to share them with third parties, except in cases where it is necessary for the operation of the system or when required by law to do so. According to Google, it does not save your IP address.

Google Inc. is a company adhering to "Privacy Shiels" (privacy shield) that guarantees that all transferred data will be treated with a level of protection in accordance with European regulations. You can consult detailed information in this regard through the following link: https://support.google.com/analytics/answer/6004245

 

If you wish, you can use the Google Analytics opt-out add-on for browsers through whose instructions the analytical cookies of said service can be rejected in all browsers. You can find more information about it at the following link: https://tools.google.com/dlpage/gaoptout

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the operation of the online store

Nombre

Función

_ab

Used in connection with access to admin.

_secure_session_id

Used in connection with navigation through a storefront.

cart

Used in connection with shopping cart.

cart_sig

Used in connection with checkout.

cart_ts

Used in connection with checkout.

checkout_token

Used in connection with checkout.

secret

Used in connection with checkout.

secure_customer_sig

Used in connection with customer login.

storefront_digest

Used in connection with customer login.

_shopify_u

Used to facilitate updating customer account information.

 

Report and Analytics

Nombre

Función

_tracking_consent

Tracking preferences.

_landing_page

Track landing pages

_orig_referrer

Track landing pages

_s

Shopify analytics.

_shopify_s

Shopify analytics.

_shopify_sa_p

Shopify analytics relating to marketing & referrals.

_shopify_sa_t

Shopify analytics relating to marketing & referrals.

_shopify_y

Shopify analytics.

_y

Shopify analytics.

 

How long a cookie remains on your computer or mobile device depends on whether it is a "persistent" or a "session" cookie. Session cookies last until you stop browsing and persistent cookies last until theyexpire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please note that deleting or blocking cookies maynegatively affect your user experience and some parts of our website may no longer be fully accessible.

Most browsers accept cookies automatically, but you can choose whether or not to accept cookies throughyour browser controls, which are often found in the "Tools" or "Preferences" menu of your browser. Formore information on how to modify your browser settings or how to block, manage or filter cookies, you can find it in your browser's help file or on sites such as www.allaboutcookies.org.

Also, please note that blocking cookies may not completely prevent how we share information with thirdparties, such as our advertising partners. To exercise your rights or opt out of receiving certain uses ofyour information from these parties, please follow the instructions in the "Behavioral Advertising" sectionabove.

You have the ability to configure your browser so that you are informed of the receipt of cookies, and may, if you wish, prevent them from being installed on your hard drive.